Professional Background

Proud first generation Salvadoran. Lifelong Houstonian. Techie. I strive to be a role model for kids who, like me, grow up in low income neighborhoods and yet are resourceful and resilient enough to achieve their long term career goals.


LiquidFrameworks All Star Award, August 2020

Received award after closing first major account within 1st year of employment and for consistent positive customer reviews.

Insperity Pillar Awards Outstanding Development, January 2019

Recognized due to willingness to deliver on customer and internal stake holder needs, and successfully collaborating with other teams.

Educational Background and Professional Development

University of Houston, BBA

Marketing Major, Sales Minor. Graduated May 2013   

SheCodes Coding Workshop

Beginner HTML, CSS, and JavaScript April 2020

2018 ATD International Training and Development Conference

May 2018

An experienced Pre-Sales Solutions Consultant passionate about helping companies identify how they can improve their current business processes through the use of technology to better prepare them for the world of tomorrow.

Why Sales?

My love for sales traces back to my college days at the University of Houston. I joined the Program for Excellence in Selling and, upon graduation, won the awards for Most Improved Key Account Student and Top Key Account Team in the Fall of 2012. These experiences made me realize that I wanted my career to allow me continued opportunities to solve complex problems for large organizations. Fast forward a few years, and I now get to do just that daily!

The Importance of Pre-Sales in the SaaS World

So often, as vendors of any particular software product, we find ourselves so enveloped in our world that we forget how to communicate with our customers. These customers have their unique processes, ways of doing business, and goals for their company. These complexities are why the role of a Solutions Consultant is so crucial throughout the sales cycle. We must analyze those processes and ultimately entrench ourselves in an understanding of what they do so that we, armed with the knowledge of what our product has to offer, can offer solutions but even more important than that – we can tell our clients a story using their narrative! I pride myself on providing solutions to problems that will help my customers reach their goals. I want my customers to have businesses that perform at their absolute best, and if I have a product that I believe will help that cause, I will demonstrate how it can directly improve their day-to-day operations.

My Biggest Strengths

Throughout my career, I’ve been fortunate enough to have had many great leaders/managers and opportunities that very quickly gave me responsibilities that challenged me to grow and excel under pressure. I have over seven years of experience in sales with a combination of experiences as a Sales Advisor, Market Sales Trainer, and most recently in the technology industry as a Solutions Consultant/ Pre-Sales Engineer. I’ve gained three years of experience in Training and Development roles (Implementation Consultant and Market Sales Trainer). I now have the depth of knowledge necessary to explain to potential customers what they can expect once they’ve moved onwards into implementation while gathering as much detail as possible for Services team members to execute on the vision we created for them in sales.
From a soft skill standpoint, I’ve been able to perfect my ability to empathize with others and communicate in a way that makes the most sense to them. This communication skill has allowed me to be swift in identifying whether I’m rolling out a training curriculum that is leaving learning gaps for my trainee’s or quickly perceiving areas in which a customer is not grasping a particular functionality in the products I’m offering.

A Sneak Peak into My Day to Day

Below you’ll find a snippet of a webinar I performed in 2020. If you have any questions or would like to reach me, please submit the contact form below and I will get back with you as quickly as possible.

“Your customer doesn’t care how much you know until they know how much you care.”

Damon Richards